Non-Driving Guest Policy
We strongly encourage you to not bring a non-driving guest. The reason is there is very little to occupy them while you are driving. However, it is possible to register one non-driving guest per paid registration. They must be 21 years of age or older (proof of age is required) and sign a waiver upon arrival.
Your registered non-driving guest is welcome to join you for the meal portions and classroom sessions throughout the day. Our insurance mandates that guests will not be permitted in vehicles or at drive modules for safety reasons. We will ask that guests remain within the hospitality area. The cost for a guest at PERFORMANCE, PRO+, DRIFT and DRIFT+ is $250, ADVANCED and PRO is $500. The cost for the ADVANCED and PRO guest includes attendance at the evening function.
CANCELLATION POLICY
In the past, participants have cancelled last minute or were "no shows," limiting the opportunity for those on our waiting lists. In order to be fair to all of our customers, we strictly enforce this policy.
AMG Driving Academy will provide a confirmation e-mail at time of registration which serves as notification that you are scheduled for an upcoming event. Any additional correspondence is a courtesy and does not serve as a confirmation or reminder of your upcoming event.
In the event that you cannot attend your registered event, you can contact us via e-mail at info@AMGAcademy.com to cancel. We must receive your cancellation in writing. Notification of your cancellation received up to 30 days prior to the event date will receive a full refund for PERFORMANCE, ADVANCED and PRO courses. There are no refunds issued for cancellations received within 30 days of your registered event.
PRO+ cancellations must be received 60 days prior to your registered event for a full refund, otherwise no refunds will be issued within 60 days of your registered course.
DRIFT and DRIFT+ non-refundable.
We do not reschedule. You are welcome to re-register for a future event. If your desired date is full, then you may join a wait list, however there are no guarantees that you will be confirmed.
Mercedes-Benz USA LLC (MBUSA), in its sole discretion, reserves the right to terminate AMG Driving Academy entirely and/or to modify, change, alter and/or delete any and all terms, conditions and rules regarding: 1) AMG Driving Academy in general; 2) customer participation in AMG Driving Academy; and 3) the nature, level, value, frequency and amount of any individual prizes and awards to be given to any program participants, at any time before and/or during the course of AMG Driving Academy without notice.
THIS POLICY IS STRICTLY ENFORCED AND THERE ARE NO EXCEPTIONS!
AMG PURCHASE REWARD CANCELLATION POLICY
Due to the increasingly high demand for this program, MBUSA requires a $250 credit card hold for all complimentary ($1,995 credit) AMG Purchase Reward redemptions applied towards PERFORMANCE training in order to confirm a seat. The $250 hold will be released at the end of your event date. You may cancel your registration outside 30 days penalty free and your hold will be released. Cancellations received within 30 days or no shows will be charged $250 as a cancellation fee. All other registrations applying the AMG Purchase Reward discount are subject to the standard cancellation policy.
AMG Purchase Reward redemptions utilizing the $1,000 discounted rate are able to receive a refund if cancellation notice is received outside 30 days of your registered training. For any cancellations received within 30 days of your registered event date including no shows, all fees paid are non-refundable.
In the event that you cannot attend your registered event, you can contact us via e-mail at info@AMGAcademy.com to cancel. Reschedules or transfers to an alternate date are not permitted. Cancellations that are received outside 30 days, in writing, are fully refundable.
You are welcome to re-register for an alternate date once your cancellation notice has been received in writing. If your desired date is full, then you may join a wait list; however, there are no guarantees that you will be confirmed. In addition, AMG Purchase Reward credits cannot be extended.
Mercedes-Benz USA LLC (MBUSA), in its sole discretion, reserves the right to terminate AMG Driving Academy entirely and/or to modify, change, alter and/or delete any and all terms, conditions and rules regarding: 1) AMG Driving Academy in general; 2) customer participation in AMG Driving Academy; and 3) the nature, level, value, frequency and amount of any individual prizes and awards to be given to any program participants, at any time before and/or during the course of AMG Driving Academy without notice.
THIS POLICY IS STRICTLY ENFORCED AND THERE ARE NO EXCEPTIONS!
English Language Policy
As a participant in the AMG Driving Academy, it is absolutely critical to speak and understand English fluently. In order to ensure your safety and the safety of others enrolled in this program, we ask that English language skills be a requirement to attend any level of training with the AMG Driving Academy. Please email our concierge should you have any questions: info@amgacademy.com
